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Orchid Beauty Boutique Policy

Etiquette

Working Hours:                    Open from 9:00 a.m. to 9:00 p.m. Friday: 3:00 p.m. to 9:00 p.m.

                                                (Last treatment ends at 9:00 p.m.)

 

Reservation:                           Prior reservation of your treatment is recommended to secure your preferred date and time.

 

Payment:                                We accept payments in cash, Visa and MasterCard. Prices are subject to change without prior notice.

 

Cancellation & Rescheduling:         

  • A 1-day cancellation notice is required to allow reschedule appointments.
  • If an appointment is not confirmed by the client 1 day prior to the booking, it will be cancelled.
  • If an appointment is cancelled or rescheduled within less than the minimum required period of 4 hours, the full treatment charge will be applied as a deduction of a purchased package.
  • Late arrival will affect the treatment time but not its content or elements.

 

Arrival:                                  To avoid reduced treatment time, please arrive 15 minutes prior to your scheduled appointment.

 

Abaya:                                    To enjoy ultimate indulgence during your treatment, allow our attendant to help you take off your abaya.

 

Valuables:                              Management will not be held accountable for the loss of the client’s properties within OBB premises.

 

Gift Certificates:                    Available and valid for 6 months from the date of purchase.

 

Children:                                OBB aims to provide a sanctuary for you, a place to relax and be indulged. For this reason, children are not permitted in the boutique. However, we welcome children following boutique appointments.

 

Refund & Exchange Policy: Product exchange and credit refund is permitted within 7 days and upon showing receipt. Product should be in original packaging. Terms apply.

 

Smoking:                                OBB is a smoke-free facility.