Orchid Beauty Boutique Policy
Working Hours: Open from 9:00 a.m. to 9:00 p.m. Friday: 3:00 p.m. to 9:00 p.m.
(Last treatment ends at 9:00 p.m.)
Reservation: Prior reservation of your treatment is recommended to secure your preferred date and time.
Payment: We accept payments in cash, Visa and MasterCard. Prices are subject to change without prior notice.
Cancellation & Rescheduling:
- A 1-day cancellation notice is required to allow reschedule appointments.
- If an appointment is not confirmed by the client 1 day prior to the booking, it will be cancelled.
- If an appointment is cancelled or rescheduled within less than the minimum required period of 4 hours, the full treatment charge will be applied as a deduction of a purchased package.
- Late arrival will affect the treatment time but not its content or elements.
Arrival: To avoid reduced treatment time, please arrive 15 minutes prior to your scheduled appointment.
Abaya: To enjoy ultimate indulgence during your treatment, allow our attendant to help you take off your abaya.
Valuables: Management will not be held accountable for the loss of the client’s properties within OBB premises.
Gift Certificates: Available and valid for 6 months from the date of purchase.
Children: OBB aims to provide a sanctuary for you, a place to relax and be indulged. For this reason, children are not permitted in the boutique. However, we welcome children following boutique appointments.
Refund & Exchange Policy: Product exchange and credit refund is permitted within 7 days and upon showing receipt. Product should be in original packaging. Terms apply.
Smoking: OBB is a smoke-free facility.